Privacy Policy

01Introduction

Quanteli (“Quanteli,” “we,” “us,” or “our”) provides an AI-native drug discovery platform and related websites, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our Services.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

02Information we collect

We collect the following categories of information:

• Information you provide. Name, work email, organization, role, and the contents of messages or pilot requests you submit through our forms.
• Usage data. Pages visited, referring URLs, approximate location, device and browser type, and similar analytics collected automatically.
• Customer research data. Where we provide the platform to an enterprise customer, we process scientific and research data from that customer’s systems under their direction and our agreement with them (see Research Data & Confidentiality).

03How we use information

We use information to:

• Provide, operate, secure, and improve the Services;
• Respond to inquiries, pilot requests, and support requests;
• Send transactional and, where permitted, marketing communications;
• Monitor usage, prevent fraud and abuse, and ensure platform reliability;
• Comply with legal, regulatory, and contractual obligations.

04Research data & confidentiality

When Quanteli processes a customer’s scientific, molecular, genomic, or other research data, we do so solely to provide the Services and as directed by that customer under our agreement with them. Customer research data and the discovery results, models, and outputs generated from it are treated as the customer’s confidential information and intellectual property.

We apply administrative, technical, and physical safeguards — including encryption, role-based access control, and audit logging — to protect research data. We do not use customer research data to train shared or third-party models, do not use it for our own marketing, and do not sell it. Where required, patient-derived data is handled in accordance with the customer’s consents, approvals, and applicable law.

05How we share information

We may share information with:

• Service providers / subprocessors who support hosting, infrastructure, email delivery, and analytics, under appropriate confidentiality and security obligations;
• AI infrastructure providers used to deliver platform features, subject to contractual data-protection terms;
• Legal and safety recipients where required by law or to protect rights and safety;
• Business transfers in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

06Data security

We maintain a security program with safeguards such as encryption in transit and at rest, role-based access control, audit trails, and SOC 2-aligned controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

07Data retention

We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer research data is retained and deleted in accordance with the applicable customer agreement.

08Your rights & choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. You can opt out of marketing emails at any time using the unsubscribe link.

For personal information processed on behalf of a customer, please direct requests to that customer; we will support them as their data processor.

09Cookies & analytics

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect some functionality.

10International data transfers

We may process and store information in countries other than where you reside. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

11Children's privacy

The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

12Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted here with an updated effective date. Your continued use of the Services after changes take effect constitutes acceptance.

13Contact us

Questions about this Privacy Policy or our data practices? Reach us through our contact page and we’ll route your request to the right team.