Terms & Conditions
The terms that govern your use of Quanteli's website and platform.
01Acceptance of terms
These Terms & Conditions (“Terms”) govern your access to and use of Quanteli’s website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. Enterprise use of the platform is also governed by a separate written agreement, which controls in the event of any conflict with these Terms.
02The Services
Quanteli provides an AI-native platform for healthcare operations — including claims, interoperability, quality assurance, and workflow automation — designed to augment, not replace, your existing systems. Features, products, and availability may change over time. Nothing in the Services constitutes medical, clinical, legal, or professional advice.
03Eligibility & accounts
The Services are intended for business and professional use. You agree to provide accurate information and to keep any credentials secure. You are responsible for activity that occurs under your account.
04Acceptable use
You agree not to:
- Use the Services in violation of any law, regulation, or third-party right;
- Upload unlawful content or data you lack the right to provide;
- Attempt to gain unauthorized access to, disrupt, or reverse engineer the Services;
- Use the Services to build a competing product or to train competing models;
- Misuse outputs in a way that could cause harm, including unsupervised clinical decisions.
05Customer data & privacy
Your use of the Services is also governed by our Privacy Policy. Where we process Protected Health Information (PHI) on your behalf, we do so as a Business Associate under a Business Associate Agreement (BAA). You retain ownership of your data, and you grant us the rights necessary to provide the Services.
06AI features & outputs
The Services use AI models and may produce outputs that are probabilistic and not always accurate or complete. Outputs are intended to assist trained professionals and must be reviewed by a qualified human before being relied upon. You are responsible for evaluating outputs for your use case, and Quanteli is not liable for decisions made based on them.
07Intellectual property
The Services, including all software, models, designs, and content (excluding your data), are owned by Quanteli or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services in accordance with these Terms. All rights not expressly granted are reserved.
08Third-party services
The Services may integrate with or link to third-party platforms and systems. We are not responsible for third-party services, and your use of them is subject to their own terms and policies.
09Disclaimers
The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.
10Limitation of liability
To the maximum extent permitted by law, Quanteli will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our aggregate liability arising out of or relating to the Services is limited as set out in the applicable enterprise agreement or, absent one, to the amounts paid by you to Quanteli in the twelve months preceding the claim.
11Indemnification
You agree to indemnify and hold harmless Quanteli and its affiliates from claims, damages, and expenses arising from your use of the Services or your violation of these Terms or applicable law.
12Termination
We may suspend or terminate access to the Services if you breach these Terms or to protect the Services or other users. Provisions that by their nature should survive termination — including intellectual property, disclaimers, and limitations of liability — will survive.
13Governing law & changes
These Terms are governed by the laws of the jurisdiction in which Quanteli is established, without regard to conflict-of-laws rules. We may update these Terms from time to time; material changes will be posted here with a new effective date, and your continued use constitutes acceptance.
14Contact us
Questions about these Terms? Reach us through our contact page.